Frequently Asked Questions
Using the hammock
How does it work?
Suction the hammock to any clean, smooth surface (tub, table, or counter), place your pet in, and slip each paw through a soft leg hole. Adjust the height and your hands are free to bathe, brush, or trim.
Will the suction hold on my tub?
Yes, on any clean smooth surface such as ceramic, glass, tile, or a sealed counter. Wipe the spot first for the strongest grip.
My pet hates being held. Will this work?
That's exactly who it's made for. The gentle cradle limits struggling, so most pets settle within a minute.
Fit & safety
What size pet fits?
Best for cats and dogs up to around 30 lbs. The adjustable straps also work for smaller pets.
Is it safe on their skin?
Yes. It's made from soft, breathable mesh designed for comfort, and it's machine washable.
Shipping & returns
How long does shipping take?
Orders are processed in 1 to 3 business days, then delivered within 8 to 15 business days in the U.S. You'll get tracking as soon as it ships.
What if I change my mind or it arrives damaged?
You're covered by our 30-Day Floating Guarantee. Damaged or lost orders get a free replacement. Just email us with a photo and we'll take care of it.
Still have a question? Email support@thefloatingbath.com and we'll reply within 24 hours on business days.